Questions?
We have the answers.

Full transparency regarding San Diego’s most exclusive cleaning service. Book your peace of mind in 60 seconds.

Housecall Pro
Google 5 Stars
🌿 Eco Certification
🛡️ $200 insurance
Background Check

FREQUENTLY ASKED QUESTIONS

Everything you need to know, right here.

Click on any question to see the full answer.

Our system is instantaneous. Select your service, choose a date on the widget, and receive confirmation in 60 seconds. You can book via our website or the Housecall Pro app.
We use professional, eco-friendly, and safe products tailored for every surface. If you prefer, we can also use specific products provided by you.
Not necessarily. Many clients provide entry access and manage it remotely. If you prefer, you are more than welcome to be present.
Yes. We are fully insured and bonded, following rigorous safety protocols to ensure your total peace of mind.
Payments can be made via credit card, bank transfer, or other methods available at our secure and simple checkout.
Yes, as long as you comply with the notice period in our booking policy to avoid any travel or late-cancellation fees.
Regular cleaning focuses on upkeep and maintenance. Deep Cleaning is a thorough sanitization, ideal for areas with accumulated dirt or for your first visit.
We work with a carefully selected and vetted team, trained to meet our high standards of quality, safety, and discretion.
No problem at all. Our team is pet-friendly and takes all necessary precautions to ensure the well-being and safety of your animals.
Yes. You can specify priorities and specific areas during the booking process so we can tailor the service to your needs.
If anything isn't up to your expectations, please contact us. We will assess it immediately to ensure you are 100% satisfied.
Upon completion, we send a summary via email with the details of the service performed and a final confirmation.
Our system is instantaneous. Select your service, choose a date on the widget, and receive confirmation in 60 seconds. You can book via our website or the Housecall Pro app, available 24/7.
We use professional, eco-friendly, and safe products tailored for every surface. If you prefer, we can also use specific products provided by you.
Payments can be made via credit card, bank transfer, or other methods available at checkout. Everything is simple, secure, and transparent.
Yes, as long as the request is made within the timeframe specified in our booking policy. This avoids any fees and ensures total flexibility.
Regular cleaning focuses on daily upkeep and maintenance. Deep Cleaning is more detailed, ideal for areas with accumulated dirt or when deep sanitization is required.
Upon completion, you will receive a summary via email with the service details, team observations, and final confirmation.
Our system is instantaneous. Simply select your service, choose a date on the widget, and receive your confirmation in 60 seconds.
We use professional-grade, eco-friendly, and safe products tailored for each specific surface. Upon request, we can also use specific products provided by you.
Not necessarily. Many of our clients provide entry access and manage the process remotely. However, you are more than welcome to be present if you prefer.
Yes, as long as the request is made within the timeframe specified in our booking policy. This ensures you avoid fees while maintaining total flexibility.
Upon completion, you will receive a summary including service details, team observations, and a final completion confirmation directly to your email.
Our system is instantaneous. Simply select your service, choose a date on the widget, and receive your confirmation in 60 seconds. You can book via our website or the Housecall Pro app, available 24/7.
We use professional, eco-friendly, and safe products tailored for each specific surface. If you prefer, we can also use specific products provided by you.
Not necessarily. Many of our clients provide entry access and manage the process remotely. However, you are more than welcome to be present during the entire service if you prefer.
Our system is instantaneous. Simply select your service, choose a date on the widget, and receive confirmation in 60 seconds.
We use professional-grade and eco-friendly products specifically chosen to be safe for every surface and environment.
Not necessarily. Many of our clients provide entry access and manage the process remotely for a seamless experience.
Yes. We carry comprehensive liability coverage and follow rigorous safety protocols to ensure your peace of mind.
Payments can be made via credit card, bank transfer, or other secure methods available directly at checkout.
Yes, provided the request is made within the timeframe specified in our booking policy to maintain full flexibility.
Regular cleaning is for routine maintenance. Deep Cleaning is a detailed sanitization, ideal for areas with higher buildup or first-time visits.

🛡️
24h

RECLEAN GUARANTEE

OUR PROMISE

Our 24-Hour
Guarantee.

Cleaning science is only exact when the client smiles. If any detail is not up to the Luminia standard, we will return within 24 hours to correct it — no questions asked, no costs, no complications.

 

Because excellence isn’t just a goal; it’s a daily practice. And if we ever fall short, we’ll be back — because your trust is worth more than any single service.

HOW IT WORKS

Your space renewed in 3 simple steps

Simplicity from start to finish. Excellence in every step.

Step One

Book Online

Choose your date and time in less than 60 seconds through our secure system. Instant confirmation.

Step Two

We Clean

Our trained team arrives on time, fully equipped, and takes care of every detail with surgical precision.

Step Three

You Relax

Step into a renewed home. Every detail has been attended to. Your only task now is to enjoy it.

CLIENT TESTIMONIALS

What those who once had doubts are saying.

Clients who hesitated on price or security — and today wouldn’t trade us for anything.

4.9

★★★★★

500+ reviews • Google Reviews

THE NEXT STEP

Ready to experience
the Luminia standard?

Your first service includes a free home assessment and satisfaction guarantee. No contracts, no commitments — just excellence.